Frequently Asked Questions

What Size are the face coverings? 

Face coverings measure 19cm by 8cm when not worn. Larger or smaller coverings can be made to order. Please get in touch if you would like to order a custom size. 

Do you offer custom designs?

As long as I am able to obtain fabric requests can be made, Please use the form on the  Contact Me page.

What materials are used?

Coverings are made from Oeko-Tex 100% Cotton fabric with an inner layer of polypropylene as recommended by the World Health Organisation making them triple layer.

Black or White elastic is used for the Ear Loops.

How long will my Face covering take to make? 

Please allow one week for coverings to be made​.

How long will Shipping take?

All packages will be posted Royal Mail first or second class and should take a few days. During the Covid-19 crisis please allow additional time for shipping.

Face Coverings 

Dog Bandanas

GDPR

What Size are the Bandanas?

Dog Bandanas are made in 3 sizes as standard.  

Custom sizes can be ordered, please use the form on the Contact Me page. 

Small - 15cm wide with a 12cm drop and a 3.5cm gap for dog collar.

Medium - 20cm wide with a 18cm drop and a 4cm gap for dog collar 

Large 25cm wide with a 18cm drop and a 5cm gap for dog collar.

 

Do you offer custom designs?

As long as I am able to obtain fabric requests can be made

Please use the form on the Contact Me page.

How long do the bandanas take to make? 

Please allow one week for bandanas to be made​.

How long will Shipping take?

All packages will be posted Royal Mail first or second class and should take a few days.

During the Covid-19 crisis please allow additional time for shipping.

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, postal address.)

 

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services..

  • Use or view our website via your browser’s cookies.

  • Subscribe to our Newsletter

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Your postal information is shared with Royal Mail in order to fulfil your order.

How do we store your data?

  • Our Company securely stores your data online through www.wix.com.

  • Email addresses submitted through our subscription form will be kept securely unless you wish to unsubscribe.

  • If you wish your data to be removed from www.wix.com please contact us. 

 

Marketing

  • If you have agreed to receive marketing, you may always opt out at a later date.

  • You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

  • If you no longer wish to be contacted for marketing purposes, please contact us.

 

What are your data protection rights?

  • Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. 

  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sewnupbyjen@gmail.com

© 2020 Jenny Kershaw 

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